Terms and Conditions

1. Acceptance of Terms

By accessing or using our website, mobile application, trading platform, or related services, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you must not access, register for, or use our services.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age or the legal age required to enter into binding contracts in your jurisdiction.
• Have the legal capacity to enter into a binding agreement.
• Not be located in or a resident of a sanctioned, prohibited, or restricted jurisdiction.
• Provide accurate, complete, and current information during registration and verification.
• Comply with all laws and regulations applicable in your country of residence.
• Use the services only for your own account and lawful purposes.

Our services are not available to residents of the United States, North Korea, Iran, Syria, Cuba, Sudan, or any other jurisdiction where providing or using such services would be prohibited or restricted.

We reserve the right to refuse registration or restrict access to our services based on legal, regulatory, compliance, or risk-management considerations.

3. Account Registration and Verification

To access our trading services, you must create an account and complete any identity verification, Know Your Customer, and anti-money laundering procedures required by us.

You agree to:

• Provide accurate, complete, and up-to-date information.
• Submit valid and authentic identification and supporting documents.
• Update your information whenever it changes.
• Maintain the confidentiality of your login credentials.
• Prevent unauthorized access to your account.
• Notify us immediately if you suspect unauthorized access, fraud, or misuse.

You are responsible for all activities conducted through your account unless the activity resulted directly from a security failure attributable to us.

We may request additional information or documentation at any time to satisfy legal, regulatory, security, or compliance requirements.

4. Trading Services

We provide access to online trading services involving financial instruments that may include forex, commodities, indices, stocks, futures, cryptocurrencies, and Contracts for Difference.

The availability of particular instruments may depend on your account type, location, trading platform, and applicable restrictions.

By using our trading services, you acknowledge and agree that:

• Trading leveraged financial products involves a high level of risk.
• You may lose all or a substantial portion of the funds in your trading account.
• Market conditions may cause rapid and significant price movements.
• Past performance does not guarantee future results.
• Prices may be affected by volatility, liquidity, market gaps, slippage, and execution delays.
• We do not guarantee profits, returns, execution prices, or the availability of any financial instrument.
• You are solely responsible for evaluating the risks and making your own trading decisions.
• You should not trade with funds that you cannot afford to lose.

Unless expressly stated otherwise, information provided through our website, application, platform, or support channels is for general informational purposes only and does not constitute investment, financial, legal, or tax advice.

5. Orders and Trade Execution

Trading orders are subject to market conditions, liquidity, available margin, platform availability, and our execution procedures.

You acknowledge that:

• Orders may be executed at a price different from the requested price.
• Slippage may occur during volatile or illiquid market conditions.
• Stop-loss and take-profit orders are not guaranteed to execute at the specified price.
• Orders may be rejected, delayed, cancelled, or partially executed.
• Prices displayed on the platform may change before an order is executed.
• Trading may be suspended or restricted during technical failures, market disruptions, maintenance, or exceptional market conditions.

We are not responsible for losses caused by normal market movements, insufficient margin, price gaps, slippage, or actions taken based on your trading instructions.

6. Deposits and Withdrawals

You may fund your account using the payment methods made available through our platform.

All deposits and withdrawals are subject to verification, compliance checks, processing times, payment-provider requirements, and applicable transaction limits.

We reserve the right to:

• Request additional identification or supporting documentation.
• Verify the source of funds or source of wealth.
• Delay, reject, cancel, or reverse a transaction where permitted by law.
• Refuse transactions where fraud, money laundering, unauthorized activity, or regulatory concerns are suspected.
• Apply minimum and maximum deposit or withdrawal limits.
• Require withdrawals to be processed through the same payment method or account used to make the deposit.
• Return funds only to an account held in the registered account holder’s name.
• Deduct applicable payment-processing, banking, network, or administrative charges.

Third-party payments may be rejected. You must not deposit funds using a bank account, card, wallet, or payment method belonging to another person unless expressly approved by us.

Processing times may vary depending on the payment provider, banking network, blockchain network, compliance review, or other circumstances outside our control.

7. Fees and Charges

You agree to pay all fees and charges associated with your account and trading activities.

These may include:

• Spreads.
• Trading commissions.
• Swap or overnight financing charges.
• Currency-conversion charges.
• Deposit or withdrawal charges.
• Payment-processing fees.
• Inactivity or account-maintenance fees.
• Market-data or platform-related charges.
• Any other fees disclosed through our website, platform, account specifications, or client agreement.

Fees may vary depending on the instrument, account type, market conditions, or service used.

We may update our fees and charges from time to time. Updated fees will become effective after being published or communicated through the appropriate channel.

8. Margin and Leveraged Trading

Leveraged trading allows you to control a position with an amount smaller than the total position value. Leverage increases both potential profits and potential losses.

You are responsible for maintaining sufficient margin in your trading account.

Where your account equity falls below the required margin level, we may:

• Issue a margin warning.
• Restrict the opening of new positions.
• Close one or more open positions.
• Liquidate positions without obtaining prior approval.
• Take other actions reasonably necessary to reduce account exposure.

You are responsible for monitoring your account, open positions, available margin, and market conditions.

9. Prohibited Activities

You must not:

• Use our services for illegal, fraudulent, deceptive, or unauthorized purposes.
• Engage in money laundering, terrorist financing, sanctions evasion, or other financial crime.
• Provide false, misleading, incomplete, or fraudulent information.
• Use an account belonging to another person.
• Allow another person to use or control your account without authorization.
• Engage in market manipulation, abusive trading, price manipulation, or fraudulent trading practices.
• Exploit pricing errors, delayed prices, system failures, technical vulnerabilities, or platform malfunctions.
• Attempt to gain unauthorized access to our systems, servers, accounts, or data.
• Introduce malware, viruses, automated attacks, or harmful code.
• Interfere with the operation, security, or integrity of our services.
• Use automated trading systems in a manner that violates our platform rules or creates an unreasonable technical burden.
• Engage in latency arbitrage, quote manipulation, abusive hedging, or other strategies designed primarily to exploit technical or pricing discrepancies.
• Use our services from a prohibited or restricted jurisdiction.
• Violate applicable sanctions, trading restrictions, or financial regulations.

We may investigate any suspected prohibited activity and may suspend trading, cancel transactions, adjust account balances, withhold withdrawals, or terminate accounts where permitted by law and our applicable policies.

10. Automated Trading

Automated trading systems, trading robots, expert advisers, scripts, APIs, or algorithmic strategies may be used only where supported and permitted by the relevant trading platform and account conditions.

You are solely responsible for:

• Testing and monitoring automated trading systems.
• Ensuring that automated systems operate as intended.
• Losses caused by software errors, configuration issues, connectivity failures, or unexpected market conditions.
• Ensuring that automated strategies comply with these Terms and Conditions.

We may restrict or disable automated trading where it affects platform stability, violates trading conditions, or is used for abusive or prohibited activity.

11. Intellectual Property

All content and technology made available through our website, application, and trading platform, including text, graphics, logos, designs, trademarks, software, interfaces, databases, and other materials, is owned by us or our licensors and is protected by applicable intellectual property laws.

You may use our services only for your personal and lawful trading activities.

You must not, without prior written permission:

• Copy, reproduce, republish, distribute, sell, or commercially exploit our content.
• Modify, reverse engineer, decompile, or attempt to extract source code.
• Remove copyright, trademark, or ownership notices.
• Create derivative works based on our services or content.
• Use our branding, trademarks, or logos in an unauthorized manner.

12. Third-Party Services

Our services may contain or rely on third-party platforms, payment providers, identity-verification services, market-data providers, banks, liquidity providers, hosting providers, or other external services.

We do not control and are not responsible for the availability, accuracy, security, actions, omissions, policies, or performance of third-party services.

Your use of third-party services may also be subject to the terms and privacy policies of those providers.

13. Disclaimer of Warranties

Our website, application, trading platform, market data, and services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by applicable law, we do not provide any express or implied warranty regarding:

• Continuous or uninterrupted access.
• Error-free operation.
• The accuracy or completeness of prices, charts, market data, or other information.
• The availability of any financial instrument.
• The profitability or suitability of any trading strategy.
• Compatibility with every device, operating system, browser, or network.
• Protection from every possible security threat, system failure, or technical interruption.

Temporary interruptions may occur due to maintenance, network failures, third-party service interruptions, market disruptions, or circumstances beyond our reasonable control.

14. Limitation of Liability

To the maximum extent permitted by applicable law, we and our directors, officers, employees, contractors, service providers, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive loss arising from or related to your use of the services.

This includes, without limitation:

• Trading losses.
• Loss of profits, revenue, opportunities, or anticipated savings.
• Loss of data.
• Missed trades or delayed order execution.
• Market movements, volatility, slippage, or price gaps.
• Internet, device, software, platform, or communication failures.
• Unauthorized account access caused by your failure to secure your credentials.
• Actions or failures of banks, payment providers, liquidity providers, or other third parties.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold us and our affiliates, directors, officers, employees, contractors, and agents harmless from claims, liabilities, damages, losses, costs, and reasonable legal expenses arising from:

• Your violation of these Terms and Conditions.
• Your misuse of the services.
• Your violation of applicable law or regulation.
• Your infringement of another person’s rights.
• False, misleading, or fraudulent information provided by you.
• Activities conducted through your account where you failed to protect your credentials.

16. Account Suspension and Termination

We may restrict, suspend, or terminate your account where reasonably necessary for legal, regulatory, compliance, security, operational, or risk-management reasons.

This may include situations where:

• You breach these Terms and Conditions.
• You fail to complete identity or compliance verification.
• We suspect fraud, money laundering, market abuse, or unauthorized activity.
• Your account presents a legal, regulatory, financial, or security risk.
• You provide inaccurate, false, or misleading information.
• Your account remains inactive for an extended period.
• Continuing to provide services would violate applicable law or a third-party obligation.

Upon suspension or termination, we may prevent new trades, close open positions, cancel pending orders, deduct outstanding fees, and return any remaining eligible balance after completing necessary compliance checks.

Account closure does not affect any rights, obligations, liabilities, or transactions that arose before closure.

17. Account Deletion

You may request account closure and deletion by emailing support@prixmo.com with the subject line:

DELETE MY ACCOUNT

We may require identity verification before processing the request.

Information that is not required for legal, regulatory, audit, fraud-prevention, dispute-resolution, accounting, security, or anti-money laundering purposes will be deleted or anonymized in accordance with our Privacy Policy.

Certain account, identity, trading, payment, transaction, and compliance records may be retained for the period required by applicable law.

18. Governing Law and Dispute Resolution

These Terms and Conditions will be governed by the laws applicable to the entity providing the services to you, as identified in your account documentation or client agreement.

Any dispute arising from or relating to these Terms and Conditions or your use of the services should first be submitted to us through support@prixmo.com so that we may attempt to resolve it.

Where a dispute cannot be resolved directly, it will be handled by the courts, arbitration body, or dispute-resolution process specified in the applicable client agreement, subject to any mandatory rights available under applicable law.

19. Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect changes in our services, trading conditions, business operations, legal obligations, or regulatory requirements.

Updated Terms and Conditions will be published on our website or communicated through our application, platform, email, or other appropriate means.

Your continued use of the services after the updated terms become effective constitutes acceptance of the revised Terms and Conditions.

Where required by applicable law, we will obtain your consent before material changes become effective.

20. Severability

If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

21. No Waiver

A failure or delay by us in exercising any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy.

Any waiver must be expressly provided in writing.

22. Contact Information

For questions, concerns, complaints, account-closure requests, or other matters relating to these Terms and Conditions, contact us at:

Email: support@prixmo.com
Website: www.prixmo.com